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Frequently Asked Questions
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Discover Answers to Common Queries
Frequently Asked Questions
Explore our FAQ section to find answers to commonly asked questions about our products, services, and ordering process.
To place an order, simply browse our collection, select the desired items, and click on the “Make Inquiry” button. Fill out the inquiry form with your details, and our team will get in touch with you shortly to assist you further.
We accept various payment methods, including Credit/Debit card (visa/master/American), Bank Wire, Money Gram, Western Union. Our team will provide you with detailed payment instructions once your order is confirmed.
Yes, we offer customization options for many of our products. Please specify your customization preferences in the inquiry form, and our team will work with you to create the perfect garment tailored to your needs.
We offer worldwide shipping. Shipping costs and delivery times may vary depending on your location and the size of your order. Our team will provide you with shipping details and options once your order is confirmed.
As we specialize in custom-made apparel, we do not typically offer returns or exchanges unless there is a defect or error on our part. However, we strive to ensure customer satisfaction, and our team will work with you to resolve any issues that may arise.
We are committed to sustainability and eco-conscious practices. Whenever possible, we use environmentally friendly materials and production methods to minimize our impact on the planet.
We provide detailed sizing charts for each product to help you determine the best fit. If you have any questions or need assistance with sizing, please feel free to contact our team, and we will be happy to assist you.
Yes, once your order is shipped, we will provide you with a tracking number so you can monitor the status of your shipment. You will also receive regular updates on the delivery process.
Yes, we offer wholesale pricing and discounts for bulk orders. Please contact our team for more information and to discuss your specific requirements.
You can reach our customer support team by filling out the contact form on our website or by emailing us directly at info@aroliasports.com. We strive to respond to all inquiries promptly and provide the assistance you need.